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COVID-19 — Vendors Step Up To Help IT Manage Increased Digital Loads

Blog: Forrester BPM Center of Excellence

While employees work from home in response to the COVID-19 shutdown, IT leaders must deal with a surge in traffic across their digital infrastructure. Virtual meetings have become the norm. Customer traffic on digital channels is way up. In these conditions, preexisting minor application design flaws, or lack of infrastructure capacity that can scale with […]

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