Blog Posts Process Management

Connect Brand And CX To Create Value: Join My Keynote At Summit Asia Pacific

Blog: Forrester BPM Center of Excellence

A poor promise will starve a great experience, and a poor experience will break a great promise The Power Of Marketing … Marketing has always been a substantial and thriving component of brand-building. For example, annual global advertising spend has grown from about $400 billion in 2019 to just shy of $600 billion in 2019 […]

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