Concepts crisis in IT and sister domains
1 Introduction
One of the fundamental tendencies in the modern IT and sister domains is the intersection of many, previously, independent methodologies and disciplines. If somebody wants to address holistically (i.e. enterprise-wide) the operations excellence then it is mandatory to deal with business architecture, operation models, BPM, SixSigma, Lean, EPM, ERM, CoBIT, ITSM, SOA, agile, and
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