Comment on The Business Capability Map: A critical yet often misunderstood concept when moving from program strategy to implementation by John Worthington
Blog: BPTrends - Harmon on BPM
I liked your post. I’ve hear others discuss service and process as two different views of an organizational capability…. I posted here and referenced your article…. would be interested in your views.
https://www.linkedin.com/pulse/business-capability-iceberg-john-worthington?trk=mp-author-card
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