Comment on Class Notes: The BPM Context Matrix – A Framework for Context-Aware Business Process Management (BPM) by Hans-Christian Grung-Olsen
Blog: BPTrends - Harmon on BPM
Great article and framework Jan!! It really resonates with practical process issues I deal with in my daily process and operating model consulting work, and how processes differ in type and how to manage, automate and standardize them. Now I can be more precise in the classification and have an even more structured discussion around this.