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Comment on A Great Work Culture Demands More than Fixing Bad Processes by Claude Patou

Blog: BPTrends - Harmon on BPM

Often, RPA &/+ industry 4.0 implementations drive change, with direct self-adjusting for every people. Managers are interviewed and processes audited, they don’t participate to new map or rarely asked to design. And still few or not to lower employee levels.
Often strategic / strive comittee plays scenario selection from proposals by consultancy or engineering.
In this view, how would you change passes well…
It must be all the inverse to have a raisonnable chance to compete successful. Inverse engineering from customer to customer with people deployment.

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