Blog Posts Process Management

CMOs: Shift To People-Led Planning

Blog: Forrester Blog for Business Process and Applications Professionals

CMOs, you won’t make it through the harsh economic conditions coming in 2020 if you can’t adjust your planning approach to respond to changing customer needs and operational availability. You’ve known shifting to people-led planning was a good idea for years. Read the new research I just published with my colleague Stephanie Liu to learn […]

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