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Class Notes: The Competence Gap—an Empirical Investigation of the Demand and Supply Side

Blog: BPTrends - Class Notes

Jan vom Brocke teamed up with his colleague, Elena Gorbacheva, to present the results of two studies on the demand and supply side of competencies in the field of Business Process. The studies analyzed 1,507 BPM-related job advertisements and 10,405 profiles of BPM professionals, respectively. You will be surprised by the gap between requirements posted by employers and the competencies listed in the profiles of BPM professionals.

Author information

Jan vom Brocke and Elena Gorbacheva

Jan vom Brocke and Elena Gorbacheva

Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, the Hilti Chair of Business Process Management, and Director of the Institute of Information Systems. He is Founder and Co-Director of the award-winning Master Program in Information Systems with Majors in Business Process Management and Data Science and Director of the PhD Program in Information and Process Management at the University of Liechtenstein(see: Since 2012 he has been appointed Vice-President of the University of Liechtenstein responsible for research and innovation, re-elected in 2015. Jan has over 15 years of experience in IT and BPM projects and he has published more than 300 papers in reknowned outlets, including MIS Quarterly (MISQ), the Journal of Management Information Systems (JMIS), European Journal of Information Systems (EJIS), and the Business Process Management Journal (BPMJ). He has authored and edited 29 books, including Business Process Management – Driving Innovation in a Digital World and Green BPM – Towards the Sustainable Enterprise, and the International Handbook on Business Process Management. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world. You can contact and follow Jan via his website: Elena Gorbacheva completed her PhD in 2016 at the University of Muenster (Muenster, Germany). Elena holds BSc and MSc degrees in Business Informatics from the State University – Higher School of Economics (Moscow, Russia) and a MSc degree in Information Systems (IS) from the University of Muenster. In her PhD thesis Elena addressed existing challenges in the Business Process Management (BPM) workforce, focusing on the BPM competence gap, the under-representation of women in the field, as well as under-theorization and immaturity of gender and BPM research. Her work was published in the Business and Information Systems Engineering Journal, Enterprise Information Systems Journal, Australasian Journal of Information Systems, Communications of the Association for Information Systems, and several IS conferences. Elena was awarded the Leoni Warne Prize for Outstanding Publication in the Area of Women and IT in 2014 and the AIS (Association of Information Systems) Doctoral Student Service Award in 2015.

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