Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, the Hilti Chair of Business Process Management, and Director of the Institute of Information Systems. He is Founder and Co-Director of the International Master Program in IT and Business Process Management and Director of the PhD Program in Information and Process Management at the University of Liechtenstein (see: www.bpm-eduction.org). Since 2012 he has been appointed Vice-President of the University of Liechtenstein responsible for research and innovation. Jan has over 15 years of experience in IT and BPM projects and he has published more than 200 papers in reknowned outlets, including MIS Quarterly (MISQ), the Journal of Management Information Systems (JMIS) and the Business Process Management Journal (BPMJ). He has authored and edited 20 books, including Business Process Management – Driving Innovation in a Digital World and Green BPM – Towards the Sustainable Enterprise, and the International Handbook on Business Process Management. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world. Theresa Schmiedel is an Assistant Professor at the Hilti Chair of Business Process Management at the University of Liechtenstein. She holds a PhD in business economics from the University of Liechtenstein and a Diploma in economics from the University of Hohenheim, Stuttgart, Germany, which she conducted partially at York University, Toronto, Canada. She worked as a Research Assistant at the Department for Sociology and Empirical Social Research, University of Hohenheim, and the Center for Cultural and General Studies, University of Karlsruhe, Germany. Her research focuses on social aspects in information systems research, particularly on the interconnection of culture and business process management (www.bpm-culture.org). Her work has been published in journals, including Information & Management, Enterprise Information Systems, and Business Process Management Journal, as well as in academic books and conference proceedings. Sarah Zelt is PhD student at the University of Liechtenstein. She studied Psychology and Economics at the University of Mannheim, Germany, as well as at the San Diego State University, CA, USA. Her research focuses on context-sensitive Business Process Management which requires the consideration of contextual factors in the analysis and management of business processes. In particular, she is investigating the role that process characteristics play for business process management.