Class Notes: BPM Research in Education – How to Measure ECM Success
Blog: BPTrends - Class Notes
This Column continues the discussion of ECM (enterprise content management) begun in Jan vom Brocke’s November, 2013 Column. Here he teams up with his Research partners, Andrea Herbst and Nils Urbach, to present a subjective, survey-based tool that assesses an organization’s content-management practices. The tool is available, free of charge, in English, German, and French. The authors encourage readers to apply the ECM success survey to their organizations and provide them with feedback for their ongoing research.
Andrea Herbst is a Research Assistant and PhD Student of Information Systems at the University of Liechtenstein. She holds a diploma in Political Economics from the University of Augsburg in Germany, with a major in Information Systems and in Economics of Information. Her main research areas are enterprise content management and business process management. Her research is published in academic journals and in international conference proceedings.
Nils Urbach is Professor of Information Systems and Strategic IT Management at the University of Bayreuth, Germany, as well as Deputy Director of the Finance & Information Management Research Center and the Project Group Business & Information Systems Engineering of Fraunhofer FIT. In his current research, he mainly focuses on the areas of strategic IT management and IT-based collaboration. His work has been published in several international journals and in the proceedings of key international conferences.