Change Agents: The Who, What, Where, When, Why and How
Blog: IMA Blog
The 5 W’s. Who, what, where, when, why and how. These are the questions journalists ask when they are researching their next story. But in the Change Management and implementation worlds, asking these same questions can be just as important. An excellent example of this is in gaining clarity around roles and responsibilities during an organizational change. Yes, this seems basic, but it is a critical step for implementation success.
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