Challenges faced while Scaling RPA

It is no secret that Robotic Process Automation (RPA) has become the one-stop answer for businesses looking to improve efficiency in their workflows by cutting down on time and costs.

While RPA can indeed dynamically improve business performance by automating the mundane processes that cut into the human resource pool, an organization-wide RPA implementation sounds exactly as complicated as it is in reality. Having a business road map or a strategy with a solid pilot project to start off the RPA test is absolutely crucial when it comes to scaling RPA.

Here’s a list of challenges you are likely to run into while scaling RPA programs.

Choosing the correct processes:

Selecting functions that can benefit from RPA is the first and foremost challenge that a majority of the businesses face. Organization-wide implementation of RPA is only possible when your pilot project is correctly indicative of your vision and strategy, consisting of processes that can demonstrate the scalability of the RPA programs you are planning to implement. Beginning with a false step is inevitably going to make you stumble in the future.

Unrealistic vendor promises:

This a commonly encountered complication when we talk about scaling challenges. RPA is effective when it is properly implemented, but the potential it promises has created a scope for vendors to mislead clients. One such hype is how quickly RPA can change the game.

While vendors focus on that, they neglect to tell their clients what it is going to take to maintain that change. There are also too many people focusing on standardized RPA solutions while in reality, they are dealing with a variety of problems unique to only their clients.

Lack of in-house talents:

This is the most vital of all the challenges and needs to be considered very seriously. Most of the times there are no experts heading the team in charge of implementing RPA. A complete assessment of the technologies may not be carried out to decide about the processes that would reap benefits.

Inadequate IT support:

There is a common misperception that the IT support team does not have to be associated with RPA implementation because well, you can install bots on any computer. But it is crucial to keep the IT team in the loop so the RPA solutions are part and parcel of the business’ overall IT strategy and not something that sets off security alerts due to lack of IT clearance.

Lack of a holistic approach:

While dealing with the automation of individual functions you still need to take a step back and evaluate the requirements of the enterprise in its entirety. Centralized control is a vital element in the effective execution of RPA tools. Enterprises often lack that holistic approach, resulting in a random list of short-term benefits may affect future scaling badly.

In order to achieve the desired benefits of RPA tools, business enterprises should focus on scoping out the potential challenges that may arise out of scaling RPA programs.

Combining forces with a third party vendor gives businesses an elastic capacity. Furthermore, the combination of internal and external capacities will help keep the Internet Protocol (IP) within the organization and also help in bringing the expertise and capabilities from the industry.

At Botstatz, we focus on a seamless transition from choosing the right pilot to scaling the RPA initiative in the most feasible manner. Our RPA governance platform has an intuitive design and customizable features that make a difference in the undertaking of an end-to-end automation life-cycle.

 By: Aruna Gupta