Blog Posts Decision / Rules Management

Challenge Aug-2016: Greeting a Customer with Unknown Data

Blog: Decision Management Community

We expect BR&DM vendors will provide their solutions to our Aug-2016 Challenge “Greeting a Customer with Unknown Data“. This is a variation of the “Hello World!” use case when a decision model automatically generates greetings like “Good Morning, Mrs. Robinson!” doing its best based on the information it can get about the calling customer. In the DMN format the simplified rules may look like below:

However, like in the real-world, this simple case leads to many non-trivial questions to be addressed:

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples