rules management blog posts

Causal Understanding

Blog: For Practitioners by Practitioners!

Today Pieter van Schalkwyk posted “Decision Traces for Agentic Operations: Why Agents Need Operational Memory“. Here are just a few quotes:

True agency requires causal understanding: Not just knowing what happened, but why it happened and what could happen next. This is what separates genuine AI agents from workflows with chatbot interfaces.

Rules vs. Decision Traces: Rules tell an agent what should happen in general. Decision traces capture what happened in each specific case and why it happened. Link