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Case Management White Paper Available

Blog: Method & Style (Bruce Silver)

In the world of BPM, the hottest topic today is case management. Some call it dynamic case management or adaptive case management, and some say it’s not part of BPM at all. One thing is for sure: Conventional BPM Suites cannot do it very well. The objectives of case management are identical to those of conventional BPM: managing work more effectively and efficiently, providing end-to-end performance visibility, and increasing business agility.

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