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Capturing Knowledge Leads to Improved Processes

Blog: APQC Blog

Whenever I meet a person for the first time, invariable, the “what do you do for work” question comes up.  I have tried over the years to succinctly describe what we do at APQC, and what role(s) I play.  However, sometimes my description doesn’t always excite them, so the follow up question, (as they try to figure out how to change the subject to something they can contribute) is, “what is your favorite part about your job?”  Now, that one

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