process management blog posts

Call Center Dashboards – 5 Important KPIs and Metrics Explained

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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If your company provides active voice-based support through a call center software like Aircall, 8×8, Talkdesk or RingCentral, there’s a...

The post Call Center Dashboards – 5 Important KPIs and Metrics Explained first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.