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Business Process Management in the Digital Age

Blog: BPTrends - Articles

In this Article, the authors present their BPM capability framework in the digital age. The framework includes 30 capabilities structured along core elements of BPM i.e., strategic alignment, governance, methods, IT, people, and culture.

Author information

Kerpedzhiev, König, Röglinger, Rosemann

Georgi Kerpedzhiev studied the Elite Graduate Program “Finance & Information Man-agement” at the University of Augsburg, University of Bayreuth, and the Technical University of Munich. Since summer 2017, Georgi is a research associate at the Re-search Center Finance & Information Management (FIM). Georgi is interested in topics including the future of work, BPM, and digitalization. Georgi can be contacted via

Ulrich König studied Computer Science and Information Management (M.Sc.) at the University of Augsburg. Since January 2016, Ulrich is a research associate at the Re-search Center Finance & Information Management (FIM) and interested in process deviance, robotic process automation, the future of BPM, and digitalization. Ulrich can be contacted via

Dr. Maximilian Röglinger is Professor of Information Systems and Value-based BPM at the University of Bayreuth. In addition, he is Deputy Director of the Research Center Finance & Information Management (FIM) and working with the Project Group BISE of the Fraunhofer Institute for Applied Information Technology (FIT). Maximilian’s activi-ties center around BPM, customer orientation, and digital transformation. In BPM, Maximilian focuses on BPM decision-making, the impact of digital technologies on BPM and process project portfolio management. His works have been published in re-nowned journals. Please contact Maximilian via

Dr. Michael Rosemann is Professor of Information Systems at Queensland University of Technology and the author/editor of seven books, more than 250 refereed papers, Editorial Board member of ten international journals and co-inventor of US patents. His publications have been translated into Russian, Mandarin, German and Portuguese. Michael’s main contributions to the global body of BPM knowledge have been in the areas of ambidextrous BPM, BPM maturity assessments, BPM governance, configura-ble business process, guidelines of process modeling, rapid process redesign and con-text-aware BPM. Michael has been a keynote presenter at all major global profession-al and academic BPM conferences. He can be contacted at

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