process management

BPTrends | A Practitioner’s Perspective: Now’s Your Chance – What to Cover in an Executive Briefing on Business Processes

At the end of his November 2011 Column, Alec Sharp promised that in his next Column he would share what he covers in executive briefings on business process. Now in January 2014, he’s finally fulfilling his promise. Here, he provides some excellent advice on how to, as well as how not to, approach a presentation of BPM to an organizations’ executives.