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BPMN Basics: Providing Information to a Process

Blog: Method & Style (Bruce Silver)

One aspect of BPMN that usually surprises newbies is attention to what entities or actors are inside the process vs outside. In traditional flowcharting, for example, the Customer is often represented as a swimlane in the Seller’s process, but not so in BPMN. A BPMN process represents one participant’s view of the steps, that of the process automation engine… no matter that few BPMN models are intended for automation. The Seller typically has no knowledge of the Customer’s process.

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