BPM is a Discipline…
BPM is a
discipline. It is something that you do. It is not a product.
Fujitsu put together a poster on Business
Process Management. In it, they say ‘BPM
Business Process Management is a discipline involving any combination of modeling,
automation, execution, control, measurement and optimization of business
activity flows, in support of enterprise goals, spanning systems, employees,
customers and partners within and beyond the enterprise boundaries.’
I see a
company as a collection of processes. At
the very least, they have a process that starts with a quotation and ends with
collecting the cash. Often, this process
happens informally. A company may not
have a process flow diagram to document this process, but it still happens.
Business Process Management
You don’t
need to purchase any software to document and improve a process. Whether you purchase software or not, the following
path has worked successfully for many companies.
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