Peter Matthijssen, MSc, CMC, LSS Black belt, is managing consultant and trainer at BiZZdesign. As a Lean Six Sigma black belt and Business Process Management (BPM) expert, he build change capabilities in organizations around the globe. With his Master degree in Industrial Engineering & Management (University of Twente) and over 15 years of experience in the field, he helps organizations in private and public sector to work smarter and get better results from their processes. Peter is the author of numerous books and publications on BPM and Lean management, for example ‘Thinking in processes’ , ‘Working with Lean’  and ‘Portfolio Management – Better information, smarter decisions, stronger investments’ . He speaks on a regular basis on international conferences on business design and change like IRM–UK and Building Business Capability.