BPI Position/Competency Profiles – Examples

Example #1 illustrates position/competency profiles of a director and technician for a publishing directorate in a large government department.

Director, Publishing Services

Responsibilities:

Key Competencies:

• Knowledge of:   
• Governmental and departmental policies/procedures affecting human resource management, information technology management, material management and financial management systems.        
• Departmental mandate, goals and objectives.
• Directorate mission, policies, plans and priorities governing operations in the areas of: information technology, equipment management and facilities management systems; cost allocation and client service measurement processes; and communications initiatives.        
• Quality management principles and techniques.
• Change management principles and techniques.
• State of the art technology in areas such as: automated publishing systems, computer assisted drawing, graphics systems and visual aid production techniques.            
• Skills and ability to:
• Create and instill a vision, a set of values and an environment in which goals can be achieved, and innovation can be fostered.       
• Balance conflicting demands external to and internal to the Directorate. Represent the Directorate in intra-departmental committees and to negotiate service level agreements, and space/resource requirements for the  Directorate.
• Establish policies and maintain effective accountability systems, with mechanisms in place to monitor progress against plans and to ensure effective budget and inventory management.
• Manage Human Resources in terms of HR planning, labour relations (including union consultations), promotion of employee career development and performance management.   
• Personal qualities:   
• Initiative, sound judgement and creative problem-solving.                
• High level of energy and enthusiasm.
• Flexibility to adapt quickly to change in a dynamic environment.   
• Education and experience:   
• University degree in related field (e.g., communications, journalism or business administration).                
• A minimum of five years experience as a manager (i.e., experience in planning,     administering budgets, establishing specific goals, assessing team and employee performance, instilling team spirit, evaluating client satisfaction).   

Technician

Responsibilities:

• Designs specialized products such as publications, graphics, forms, drawings or visual aids; reviews or inspects production work; provides input into management support.    

Key Competencies:

• Knowledge of:   
• Design and layout of engineering drawings, publications, forms and visual aids, graphic products.                
• Departmental  policies and practices affecting Production Services’ areas of operation.    
• Directorate mission, strategic goals, operational plans, programs and practices.
• Skills and ability to:   
• Create graphic arts materials, develop engineering drawings and camera ready artwork, etc.)
• Use specialized/automated equipment (Computer Assisted Design, photo-typesetter, film processors, cameras, precision instruments, etc.)   
• Procedural and/or technical writing skills.                
• Discuss and resolve problems with clients.            
• Verify and evaluate the accuracy of text and engineering drawings.   
• Systematically follow specifications / standards / set procedures
• Personal qualities:   
• Creative, artistic
• Attentive to detail   
• Education and experience:   
• Post-secondary studies in a related technical area (graphic arts, publishing, etc.)    
• One year experience within the Department (to an in-depth understanding of the specific standards, specifications and techniques applicable).