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BPI Position/Competency Profiles – Examples

Blog: Biz-Performance, David Brown

BPI Position/Competency Profiles – Examples

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Example #1 illustrates position/competency profiles of a director and technician for a publishing directorate in a large government department.

Director, Publishing Services


Directs and manages the overall operations of Publishing Services; develops, implements and evaluates strategic, human resource, information technology, material and financial management plans and policies; and provides leadership to client service initiatives, quality control measures and management of change.

Key Competencies:

  • Knowledge of:   
    • Governmental and departmental policies/procedures affecting human resource management, information technology management, material management and financial management systems.        
    • Departmental mandate, goals and objectives.
    • Directorate mission, policies, plans and priorities governing operations in the areas of: information technology, equipment management and facilities management systems; cost allocation and client service measurement processes; and communications initiatives.        
    • Quality management principles and techniques.
    • Change management principles and techniques.
    • State of the art technology in areas such as: automated publishing systems, computer assisted drawing, graphics systems and visual aid production techniques.            
  • Skills and ability to:
    • Create and instill a vision, a set of values and an environment in which goals can be achieved, and innovation can be fostered.       
    • Balance conflicting demands external to and internal to the Directorate. Represent the Directorate in intra-departmental committees and to negotiate service level agreements, and space/resource requirements for the  Directorate.
    • Establish policies and maintain effective accountability systems, with mechanisms in place to monitor progress against plans and to ensure effective budget and inventory management.
    • Manage Human Resources in terms of HR planning, labour relations (including union consultations), promotion of employee career development and performance management.   
  • Personal qualities:   
    • Initiative, sound judgement and creative problem-solving.                
    • High level of energy and enthusiasm.
    • Flexibility to adapt quickly to change in a dynamic environment.   
  • Education and experience:   
    • University degree in related field (e.g., communications, journalism or business administration).                
    • A minimum of five years experience as a manager (i.e., experience in planning,     administering budgets, establishing specific goals, assessing team and employee performance, instilling team spirit, evaluating client satisfaction).   



  • Designs specialized products such as publications, graphics, forms, drawings or visual aids; reviews or inspects production work; provides input into management support.    

Key Competencies:

  • Knowledge of:   
    • Design and layout of engineering drawings, publications, forms and visual aids, graphic products.                
    • Departmental  policies and practices affecting Production Services’ areas of operation.    
    • Directorate mission, strategic goals, operational plans, programs and practices.
  • Skills and ability to:   
    • Create graphic arts materials, develop engineering drawings and camera ready artwork, etc.)
    • Use specialized/automated equipment (Computer Assisted Design, photo-typesetter, film processors, cameras, precision instruments, etc.)   
    • Procedural and/or technical writing skills.                
    • Discuss and resolve problems with clients.            
    • Verify and evaluate the accuracy of text and engineering drawings.   
    • Systematically follow specifications / standards / set procedures
  • Personal qualities:   
    • Creative, artistic
    • Attentive to detail   
  • Education and experience:   
    • Post-secondary studies in a related technical area (graphic arts, publishing, etc.)    
    • One year experience within the Department (to an in-depth understanding of the specific standards, specifications and techniques applicable).

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