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Boost Confidence And Transparency By Elevating Digital Superannuation Experiences

Blog: Forrester BPM Center of Excellence

A perfect storm of change has hit the superannuation sector, as three distinct trends have converged. First, COVID-19 has accelerated digital adoption as super firms’ websites and mobile apps have become hubs for their members’ retirement planning decisions. In the past year, 60% of Australian online adults checked their account balance and transaction history online, […]

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