Blog Posts Decision / Rules Management

Beyond Chatbots: Hyper-Personalized, Intelligent Assistants

Blog: Decision Management Community

Peter Voss, CEO at Aigo.ai, published the article with this name in Forbes: “Recent years have seen a proliferation of chatbots and so called ‘personal assistants.’ These supposedly serve both the convenience of the user.. However, these bots often realize poor adoption rates, high user frustration, and limited benefit to the corporation. In fact, they often hurt an enterprise. Current reality is that natural language applications have severe limitations, failing on tasks that even a child could easily handle. They have no memory of what was said earlier, cannot learn simple but arbitrary facts interactively (unless they were specifically programmed for it), don’t reason about their tasks, and have no common sense.Link

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