Bad Bots Are Stealing Data And Ruining Customer Experience
Blog: Forrester BPM Center of Excellence
Bad Bots Are Affecting Your Company More Than You Might Think Every online customer touchpoint — including websites, mobile apps, and APIs — is being attacked by bots. What are these bad bots doing? Interrupting good customer traffic, committing fraud, and stealing information — just ad fraud alone is set to exceed $3.3 billion in 2018! If all […]
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