B2B Firms: Adopt A Bespoke Approach When Collecting Feedback From Large, Complex Firms
Blog: Forrester BPM Center of Excellence
Imagine your spouse wants to know what you think of your relationship: Do you still love your spouse? Are you committed to your spouse? Are there any issues you want to bring up? Now imagine further that your spouse sends you an online survey with five rating questions and a comment field … I am […]
Leave a Comment
You must be logged in to post a comment.