Taking over as Process Excellence leader? Ten things you must do in the first 90 days
Cost Reduction with Automation in the Cloud
Opportunities for big data in retail: Interview with Lastminute.com’s William Beckler
Retail embraces social loyalty campaigns – but is a ‘like’ actually worth anything?
Transformed leadership starts with a transformed individual (and that means you!)
bpmNEXT 2013 — Disco wins Best In Show award
BPM And Fruit Ninja
Process Fun of the Week: Transparency in business doesn’t always pay off… just ask Lululemon: Process Fun
Are some “Best Practices” better than others? Interview with Frederic Ponsignon, University of Exeter Business School
Big Data is setting up camp. But can your organisation feel the warmth from its fire?
Top 10 most important Business Process Management (BPM) capabilities
Barclay’s VP Warwick Bailey: Unlocking the commercial value of Big Data
Process excellence and the final frontier: service environments
The pitfalls of employee suggestion programs: Outperform
Insights from Gartner’s 2013 BPM Summit
Towards meaningful and motivating workplaces, delivering great service
Process Solutions: Social Media Marketing Process Automation
Dispatches from the 2013 Gartner BPM Summit
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