Blog Posts Process Management

Are Web Sites Dead?

Blog: Forrester BPM Center of Excellence

No. But they will increasingly fall short of consumer expectations of curated content – especially from brands who know them. Moreover, channels seldom if ever disappear – we still get mail from MetLife each month advertising insurance. We’ve been talking about the diminished role of the browser-based experience for YEARS … years. @Michael Facemire We talk […]

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