Contributed on June 29, 2016

1.6K

3.1K

Align your Requirements to Corporate Strategies Using Business Architecture

Description

This presentation has been/is being made in front of Business Analysts at various IIBA Chapters and Business Analyst World events. It’s an introduction to Business Architecture. It shows how Business Architecture can be used by Business Analysts to create much greater strategic impact in their daily activities.

Transcript

Align your Requirements to Corporate
Strategies Using Business Architecture
Daniel Lambert, M Sc
VP – Benchmark Consulting
Presentation at the IIBA Dallas Chapter
Email: dlambert@biz-architect.com
Phone numbers:
(855) 798-2042 x2010 (USA & Canada)
+1-514-798-2042 x2010 (elsewhere)
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
2016-05-19
1. The Place of Business
Analysts in the Enterprise slide 4
2. Business Architecture
Introduction slide 9
3. Business Architecture
Guild slide 19
4. Business Architecture
Books slide 23
5. Why Business
Architecture Matters? slide 27
6. When Is Business
Architecture Used? slide 34
Presentation Overview
7. Organization Maps slide 42
8. Capability Maps slide 45
9. Value Maps slide 50
10. Other Maps slide 56
11. Requirements Maps slide 64
12. Impacts of Business
Architecture on Business
Analysts slide 69
13. Example 1 – Ford slide 71
14. Example 2 – Principal slide 80
15. Example 3 – USPTO slide 87
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 1
The Place of Business
Analysts in the
Enterprise
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Planning
Marketing
Plan
Strategic
Plan
Operational
Plan
Delivery &
Execution
Operations
Delivering Operating
Source: Driving your BA Career – From Business Analyst to Business
Architect by Craig Martin; Sept. 30 2014 on SlideShare; Slide 17
Enterprise Design
Product & Service Design Enterprise Architecture
Business Architecture
Portfolio, Program & Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
Traditional Place of Business Analysts in Enterprise Design
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
With Business Architecture, Business Analysts Can Broaden
their Scope of Action
Comments of Duane Banks, Business Analyst at United regarding the article entitled
Business Analysts and Business Architecture in BA Times on March 16, 2015.
Benchmark Consulting
Canada Copyright 2016 –
All Rights Reserved
Planning
Marketing
Plan
Strategic
Plan
Operational
Plan
Delivery &
Execution
Operations
Delivering Operating
Enterprise Design
Product & Service Design Enterprise Architecture
Business Architecture
Portfolio, Program & Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no
Business Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Analysis (with Business
Architecture contribution)
• Business Architecture: 1 of 5 new
perspectives, that also includes
Agile, BI, IT and BPM
BABOK® v3 and Business Architecture
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
• In the Business Architecture
perspective, reference models are
listed instead of methodologies or
approaches.
• No part of the current state should
be assessed in complete isolation
from the rest.
• The elements of any future state
must effectively support one
another and all contribute to
meeting the business goals and
objectives.
Section 2
Business Architecture
Introduction
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
• 66% of HR and IT organizations
develop strategic plans that are not
linked to the enterprise strategy.
Sources: the first 2 bullets are derived from The Strategy-to-Execution Process: A
Critical Component of Transient Competitive Advantage in the European Business
Review on November 7, 2013 and the last bullet is derived from various additional
studies made by Towers Watson, Harvard Business Review, and McKinsey & Co.
Today’s Business Disconnects
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
• 95% of employees in most
organizations do not understand
their organisation’s strategy
• Only 25% to 30% of business
transformation initiatives are
successful over the long term
Today’s IT vs Business Disconnects
Benchmark Consulting
Canada Copyright 2016 –
All Rights Reserved
Sources: http://image-
store.slidesharecdn.com/3b0
f9b75-76aa-4898-91e9-
11fddf6c4911-large.jpeg.
How users see IT and developers
How IT and developers see users
Business architecture is defined as
“A blueprint of the enterprise that
provides a common understanding
of the organization and is used to
align strategic objectives and
tactical demands.”
– BIZBOK® Guide, page 1
The Business Architecture
Definition
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Overview According to
Business Architecture
Figure 1.1 of the BIZBOK® Guide on page 2Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Information
Maps
Strategy
Maps
Stakeholders
Maps
Organization
Maps
Initiative
Maps
Product
Maps
Asset
Maps
Value
Maps
Capability
Maps
Process Maps
(BPM)
Requirements
Maps
Business
Architecture
The BIZBOK® Maps of Business
Architecture
Source: Figure 1 in the article entitled “Increase your Transformation Success
Rate with Business Architecture” in LinkedIn on April 21, 2015.Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Architecture Part of
Enterprise Architecture
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Most of this diagram comes from this EA Framework Wikipedia webpage:
https://en.wikipedia.org/wiki/Enterprise_architecture_framework#/media/File:Enterprise_Arc
hitecture_Domain_Reference_Architecture.JPG
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Architecture Stops Business Silos
Source: figure in the article entitled “Beware the Business Silos! Fun
Cartoons, Plus Helpful Solutions” in Tibbr on March 9, 2012
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Stopping IT Silo Effect with Business Architecture
Enterprise
Architects
Business
Analysts
Process
Experts
Software/Appli-
cation/IT/Network
Architects
Business Architecture
The ROI of a Dynamic Business
Architecture
• Typically Business Architecture is implemented with
one or a few Program(s)/Initiative(s)/Project(s)
• Starting with a software (other then Excel and Visio)
and a team of 10 Business Architects/Business
Analysts, the following is usual:
• ROI in Q4 after initiating Business
Architecture
• IRR: 200-350% per year
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 3
The Business Architecture
Guild
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
The Business Architecture Guild is a professional
association, which offers exclusive content to its members
like the following:
• the Business Architecture Body of
Knowledge® (BIZBOK®) Guide,
• a certification program, called Certified Business
Architect (CBA)®
• Reference Models available in Q2 2016 (finance,
healthcare and manufacturing)
• newsletters
• webinars
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Primary Authors
• Tammy Adams, Chaosity LLC
• Sue Alemann, Slalom Consulting
• Verna Allee, ValueNet Works
• Eric Aranow, Context Consulting
• Robert Bratulic, IBM
• Carol Deutschlander
• Lloyd Dugan, Business Process Management
• Steve DuPont, The Boeing Company
• Eric Shayne Elliot, Digital Recognition Network
• Karen Erwin, NTT Data Americas
• Linda Finley, Leadership Advantage LLC
• Russ Jackson, Export Development Canada
• Whynde Kuehn, S2E Consulting Inc.
• J. Bryan Lail, Raytheon
• Mary Lloyd, MoneyGram International
• Stephen Marshall, IBM Global
• Neal McWhorter, Strategic Value Partners
• Judith Oja-Gillam, IAG Consulting
• Chris Payne, Altisource, Definition 6
• Alex Randell, Principal Financial Group
• Jim Rhyne, Thematix
• Michael Rosen, Wilton Consulting Group
• Eric Spellman, Tata Consulting Services
• Daniel St George, IBM
• Cheryl Timko, Merck
• William Ulrich, TSG, INC.
• Taurai Ushewokunze, Vayase Consulting
• Jeffrey Wallk, The Value Enablement
Group
The BIZBOK® Guide Involves Many Authors
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Business Architecture and Requirements Alignment
• Why Business Architecture and Requirements
Alignment?
• Principle of Business Architecture and Requirements
Alignment
• Requirements Alignment with:
o Capabilities
o Information
o Value Streams
o Organization
• Validation Guidelines
About Requirements in the BIZBOK® Guide
o Initiatives
o Assets
o Products
o Processes
o Stakeholders
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 4
Business Architecture
Books
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business & Dynamic Change: The Arrival of
Business Architecture
• Written by:
o Frank F Kowalkowski
o Gil Laware
o William Ulrich
o Dr Michael Poulin
o Michael S Connor
o Keith D Swenson
(Foreword)
• Published on June 3, 2015
• 226 pages
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Architecture: The Art and
Practice of Business Transformation
• Written by:
o William Ulrich
o Neil McWhorter
• Published on October 31,
2010
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Articles About Business Architecture
• Combining Agile Methodologies and Business Architecture in BATimes
• Align your Requirements to Corporate Strategies Using Business Architecture in
BATimes
• Business Analysts and Business Architecture in BATimes
• Migrating Legacy Applications to the Cloud Using Business Architecture on
LinkedIn Pulse
• Why Bother with Standards in Business Architecture? on LinkedIn Pulse
• Business Architecture in a Merger & Acquisition Context on LinkedIn Pulse
• Business Architecture in the Enterprise Design Space on LinkedIn Pulse
• Increase your Transformation Success Rate with Business Architecture on LinkedIn
Pulse
• From Business Strategies to Successful “IT” Execution on LinkedIn Pulse
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 5
Why Business Architecture
Matters?
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Why Business Architecture
Matters?
1. Business Architecture
helps to focus and align
corporate strategies to
all its business units
down and across the
entire organization
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Why Business Architecture
Matters?
2. Business
Architecture
improves decision
making by
lowering risk
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Why Business Architecture
Matters?
3. Business Architecture
increases employee
engagement by setting
proper boundaries,
making it safe and
productive for
employees to take
independent actions and
make them more
autonomous
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Implementing Customer-Centric
Approach
Business Architecture
makes it possible to
implement a
customer-centric
approach for all
personas within your
market using value
streams among
others.
Why Business Architecture
Matters?
4. Business
Architecture
increases
operational
efficiency
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Why Business Architecture
Matters?
5. Business
Architecture
makes it possible
to increase your
agility in both
your business
and IT execution
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 6
When Is Business
Architecture
Used?
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
When Is Business Architecture Used?
1. Upgrading
or
replacing
legacy
systems
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Managing Legacy Software Modernization
Business
Architecture
– Capabilities
– Organization
– Values
– Information
– Initiatives
– Strategies
– Products
– Stakeholders
– Assets
– Requirements
– Process
– Measuring
Evolution &
Impacts
– Requirements
– User Stories
– Schemas
– Agile
Methodologies
Business
Architects
Business Analysts
Code Analysis
– Recover &
Understand
– Extract Business
Rules
– Agile
Methodologies
Software/Application
Architects
– Tests
– Documentation
(basic)
– Evaluate Impacts
of Changes
– Design &
Software
Architecture
– Software Code
– Documentation
(advanced)
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
When Is Business Architecture Used?
2. Integrating
systems
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
When Is Business Architecture Used?
3. Enhancing
mobility
for clients,
employees
and/or
partners
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
When Is Business Architecture Used?
4. Merger &
acquisition
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
When Is Business Architecture Used?
5. Investment
Analyses
6. New product
offering or
service roll-out
7. Globalization
8. Business
capacity
outsourcing
Other reasons
9. Supply chain
streamlining
10. Regulatory
compliance
11. Joint-venture
12. Restructuring
13. Divestiture
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 7
Organization Map
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Source: Business Architecture in a Merger &
Acquisition Context – Part 1
Apple Republic Org Chart (level 1 and 2)
Source: Business Architecture in a Merger &
Acquisition Context – Part 1
Org Chart with Capabilities (Level 1 only)
Section 8
Capability Map
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Detailed Capability Diagram (Level 1 & 2)
Source: Business Architecture in a Merger & Acquisition Context – Part 1
Healthcare Capability Diagram
(Customer Facing)
Source: Business Architecture Guild Healthcare Reference Model
Financial Services Capability Diagram
(Customer Facing)
Source: Business Architecture Guild
Financial Services Reference Model
Manufacturing Capability Diagram
(Customer Facing)
Source: Business Architecture Guild Manufacturing Reference Model
Section 9
Value Maps
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Value Streams Diagram
Source: Business Architecture in a Merger & Acquisition Context – Part 1
Value Stages to Capabilities
Source: Business Architecture in a Merger & Acquisition Context – Part 1
Healthcare Value Stages to Capabilities
Source: Business Architecture Guild
Healthcare Reference Model
Financial Services Value Stages to Capabilities
Source: Business Architecture Guild
Financial Services Reference Model
Manufacturing Value Stages to Capabilities
Source: Business Architecture Guild
Manufacturing Reference Model
Section 10
Other Maps
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Initiatives Diagram
Source: Business Architecture in a Merger &
Acquisition Context – Part 1
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Initiatives Diagram
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Business Motivation Model
Strategy Map: SWOT & Balance Scorecard
Source: http://picgalaxy.net/swot-analysis/
Source: http://blog.bizzdesign.com/business-performance-management-
balanced-scorecards-and-the-decision-model/
Balance Score
Card
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Strategy Map: Business Model Canvas
Source: http://bmimatters.com/tag/business-model-canvas-examples/
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Information to Capabilities Linkage
Figure 2.5.2 of the BIZBOK® Guide on page 162Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Assets Map & Linkage to Other Maps
List of Assets
complying to
TOGAF
List of Business Architecture
Map Compliant to BIZBOK
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Section 11
Requirement Map
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Using Value Stream and Capabilities
to Frame Requirements Analysis
Figure 3.8.2 of the BIZBOK® Guide on page 330
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Deriving Business Requirements
from Business Architecture
Figure 3.8.3 of the BIZBOK® Guide on page 331Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Deriving Business Requirements & User
Story from Business Architecture
Figure 3.8.4 of the BIZBOK® Guide on page 333
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Avoiding Confusion in User Stories with
Business Architecture
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement “A-198”
The Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2)
the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a
Loan(V3), involving decisions(P1) from a Loan Administrator (S3), a Loan Manager(S4)
and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1)
and its children Agreement Terms Management(C2) to Approve a Loan(V4)»
• Agreement Structuring
(level 3) (C1)
• Agreement Terms
Management (level 4) (C2)
• Loan Officer (S1)
• Personal Client (S2)
• Loan Administrator (S3)
• Loan Manager (S4)
• Contract Manager (S5)
• Set the terms of the
agreement (value item)
(V1)
• Reduce the monthly
minimal payment (value
item (V2)
• Acquire a Loan (value
stream) (V3)
• Approve a Loan (value
stage) (V4)
Information
• Terms of loan (I1)
• Loan Agreement (I2)
• Monthly Minimal Payment
of Loan (I3)
Process
• Process B-231 – Change
Terms of a Loan (P1)
Section 12
Impacts of Business
Architecture on Business
Analysts
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Impacts of Business Architecture on
Business Analysts?
• Enables to build more relevant user stories and
business cases using appropriate business
strategies and precise vocabulary before they get
approved and funded as a project.
• Enables clearer requirements definition and
requirements validation
• Enables to Scope, Frame and Categorize
Requirements based on business strategies
• Avoids duplications across business units and
departments
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Section 13
Examples from the
Business Architecture
Guild
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Examples from the Business
Architecture Guild
Source: http://www.businessarchitectureguild.org/?page=002
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Section 14
Example 1
Business Architecture
Ford
Source:
http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/
collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06-
11.pdf
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Section 15
Example 2
Capability-Driven Assessments for
Strategic Planning
Principal Financial Services
Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-14
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Section 16
Example 3:
Leveraging Business Architecture for
Business Requirements Management
US Patent & Trademark Office
Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-06
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved
Benchmark Consulting Canada
Copyright 2016 – All Rights Reserved
Thanks!
Daniel Lambert
Email: dlambert@biz-architect.com
Phone numbers:
(855) 798-2042 x2010 (USA & Canada)
+1-514-798-2042 x2010 (elsewhere)
Benchmark Consulting Canada Copyright 2016 – All Rights Reserved