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AI In Collaboration Tools Is A Tech Problem In Need Of A Human Solution

Blog: Forrester BPM Center of Excellence

Generative AI – where AI generates novel content in response to a user’s natural-language request – is about to get baked into our collaboration tools. On March 16, Microsoft announced Microsoft 365 Copilot, which injects generative AI directly into the company’s productivity suite (including Word, Excel, PowerPoint, Teams, and more). This follows Google’s recent announcement […]

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