Blog Posts Process Management Process Modeling

A New Chance for Process Measures

Blog: Harmon's Blog: Eye on BPM

Business process advocates have always been in favor of measurement. More to the point, CMMI, which defines the levels organizations go through as they incorporate business process awareness and practices into their organizational DNA, suggests that level 4 involves “managing using process data.” Managing, using process data, requires, as a prerequisite that one have useful […]

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