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A Missed Opportunity During March Madness?

Blog: Forrester BPM Center of Excellence

March Madness may not be a stranger to many of you, but it is for me. Well, it was until my colleagues Matthew Flug and Caitlin Wall, shared something unique about this year’s competition. Pizza brand Little Caesar’s stated if a 16-seed team beat a number 1-seed team (this hasn’t happened in the history of […]

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