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9 Ways to Measure a Business Process

Blog: BPTrends - Articles

In this Article, Joe Bockersette, a Partner with Business Enterprise Mapping, asserts that every measure should have a specific purpose for improving process performance and provides nine ways to achieve that end.

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Joe Bockerstette

Joe Bockerstette is a Partner with Business Enterprise Mapping, a professional services workflow improvement firm in Phoenix Arizona. BEM builds business system and process maps that define, improve, and align business processes to enhance customer value, Improve profitability, and mitigate risk.

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