process management blog posts

7 Key Customer Experience Metrics That Drive Support Excellence

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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Your support team closed 100 tickets today. But did those resolutions actually satisfy your customers? Are you measuring what truly...

The post 7 Key Customer Experience Metrics That Drive Support Excellence first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.