6 questions to ask yourself before starting an automation process
Blog: Auraportal Blog
In all companies there are some very time-consuming processes. So having automated workflows sounds great and it really is. It’s extremely convenient to schedule tasks and forget about them while concentrating on other functions. However, before starting the automation process, it is essential to understand the company situation and the desired objectives.
At AURA we want to help you achieve the desired benefits and, therefore, we have prepared this article that contains the necessary information to help you get started. Let’s begin with the most important question: what is process automation? We will first explain the principle and then cover five questions that will be key when preparing and executing a successful automation strategy.
What is process automation?
Reducing costs and time, increasing productivity, speeding up decision-making and reducing errors are some of the challenges that organizations face in the current business environment, characterized by powerful economic competition. In this sense, process automation is the increasingly popular solution, due to the significant benefits it generates, but what does it consist of?
Automation consists of designing processes, also called workflows, with the aim of using technological systems to carry out certain tasks, previously carried out by humans, which can be controlled, corrected and are visible through these flows. Thus, work automation refers to the ability to deliver a better experience quickly and as needed, in order to be much more profitable and efficient.
Benefits that process automation can generate for your business
Having the right tools is essential to make automation an agile process and to achieve the maximum benefits. Understanding the main advantages helps to have a solid foundation to later implement a correct automation project:
• Increase in productivity thanks to faster production cycles and balanced employee workload.
• Monitoring and control of results in real time facilitating decision making.
• Reduction in the number of errors. Increased communication between teams and faster data processing.
• Option to define and standardize performance indicators.
• Reduction of time spent on repetitive tasks.
• By taking less time to carry out the same workload (or even greater), there is a significant reduction in costs.
Questions to ask yourself before automating your business
There are countless projects that can be automated, so choosing where to start can be confusing. Thus, it is essential to make decisions based on company needs, always responding to strategies proposed in the short and long term. In order to make this process much easier, we propose a series of questions that can help you focus on a correct starting point:
1. How quickly do you respond to your customers’ requests?
2. How does the experience you provide your customers compare to that of your competition?
3. Do your employees spend a lot of time doing manual tasks that could be automated?
4. Do your competitors offer more products and services targeting specific market segments than you?
5. What percentage of customer transactions generate exceptions that must be processed manually?
After you’ve considered the above questions, it’s time to get down to business developing your strategy and choosing the right automation platform. AuraQuantic is a digital platform designed to create unlimited low-code applications and processes. It provides the necessary functionality to create intelligent business operations, including real-time analytics, minimization of development times and the execution of complex events, business activity monitoring (BAM) technologies and increased collaboration between departments.
AuraQuantic is the only iBPMS (Intelligent Business Process Management System) that empowers companies to execute even the most complex processes without the need for additional programming. Each application has three fundamental pillars: interface, logic and data, and the solution also combines different advanced technologies that help companies drive hyperautomation.
In short, process automation helps companies be much more powerful and gain competitive advantages that would be impossible to achieve without this type of solution. Now that you know more about business automation, ask yourself the above questions and, if you still have any doubts, contact the AuraQuantic team and we will be happy to guide you through the entire process!
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