Blog Posts Process Management

6 Must-Have Characteristics for an Effective Chatbot Script

Blog: HappyFox Blog

Learn more about HappyFox →

A chatbot is only as good as its script. The purpose for any company, business, or use case , from e-commerce and education to retail and real estate, to use chatbots is to improve customer experience and make it fast and efficient. Considering that the mode of communication of chatbots is a conversation, we need to ensure that we choose words and phrases that simply and effectively get the work done.

The post 6 Must-Have Characteristics for an Effective Chatbot Script first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples