6 Must-Have Characteristics for an Effective Chatbot Script
Blog: HappyFox Blog
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A chatbot is only as good as its script. The purpose for any company, business, or use case , from e-commerce and education to retail and real estate, to use chatbots is to improve customer experience and make it fast and efficient. Considering that the mode of communication of chatbots is a conversation, we need to ensure that we choose words and phrases that simply and effectively get the work done.