process management blog posts

5 Ways Retailers Battle Slowing Sales Growth and Tightening Margins

Blog: Forrester BPM Center of Excellence

Retail sales growth in the US has been gradually decelerating and retailers are feeling the squeeze. In our newly published 2023 US Online Retail Competition Tracker we examine offline and online sales growth at 65 leading US retailers and take a close look at tactics to improve profitability. We found that over three-quarters of these […]