According to Forrester, as much as 75% of all enterprise software is expected to utilize Low-Code technology in 2021. Such a surge in popularity of Low-Code can be explained by different factors, but the COVID-19 crisis is one of the most important. The pandemic changed both the working environment and product demands in many industries. However, companies that switched from traditional development to Low-Code platforms, collaborative work management, and digital process automation, reacted and adapted to the pandemic quicker.
The pandemic revived the use of Low-Code platforms because organizations were forced to reconsider their regular practices and services. Low-Code software enables developers to work more efficiently because they can reuse some components, delivering new user experiences faster. Besides, Low-Code helps citizen developers and business experts build apps themselves so that IT departments can focus on developing infrastructure and other complex tasks.
In this article, we will consider the five main reasons why your business needs Low-Code in 2021.
Opportunities for citizen developers
Low-Code platforms enable business users to become citizen developers. Thanks to such platforms, anyone can make simple changes to various processes by using low-code automation. Therefore, there’s no need to involve IT to recode the system so it can focus on more complex tasks. The chances are that you may already have some citizen developers in your organization, you just may not know about them. Many people are tech-savvy and used to dealing with various digital tasks so they can easily make their first steps in Low-Code development.
Usually, citizen developers start with simple tracking apps and workflows. For example, they may track logging hours, defects, approval processes, etc. When business users see that some processes can be improved in terms of efficiency, they can make the necessary changes directly in the process model so that the organization can save time and development costs.
Addressing process-based challenges
Low-Code automation platforms can make a great economic impact. Cost savings and increased end-user productivity ensure a high ROI for customers who can replace complicated and expensive BPM suites with flexible, Low-Code solutions for process automation and app development. Digital transformation is one of the main priorities for modern business leaders. Therefore, business leaders need agility, and it can be ensured by using the right process application platforms.
However, digital transformation is impossible without people, and talent acquisition can be very costly. Besides, finding skilled coders can also be a challenging task. Fortunately, Low-Code doesn’t require a lot of specific technical knowledge so many processes can be modified by people with little development experience.
Some of the benefits of Low-Code platforms become obvious when they are used for the automation of process-enabled applications. “Organizations can save many hours for front-end developers by automating different tasks through one platform,” notes Tia Keller, a front-end developer at a platform dedicated to top essay writing services reviews. Developers can view information about all users in real-time on a single platform. As a result, customers can benefit from improved experiences and services, while employees can demonstrate better productivity.
Low-Code can also increase the overall productivity of your team because it enables you to redistribute IT workers to those areas of your company where they can be especially useful.
Low-Code gives customers an opportunity to interact with your business the way they like. This feature of Low-code, which is also called a multi-experience, is one of the main advantages of low code for both businesses and customers. Thanks to Low-Code solutions, you can deliver great omnichannel experiences that will make you stand out from the competition with no need to spend a lot of money on expensive development teams.
Multi-experience development relies on pre-configured templates, chatbots, automated refactoring, and other features that can help you ensure consistent contact with customers. Your customers can choose different types of interaction and engagement with no need to duplicate or re-learn steps over and over again. Therefore, Low-code not only makes it easier for you to provide an optimal experience for each and every user but also speeds up the whole process.
Uniting IT and business
When making any changes to business processes, you must ensure effective communication and collaboration among all the employees and departments involved. For many modern companies, this means ensuring collaboration between IT and business. Low-code platforms not only create citizen developers within companies but also unite IT with business users, improving relationships between different departments.
Making IT the only provider of technology isn’t the best solution in 2021. Low-code enables IT to empower citizen developers and collaborate with them. IT can also perform a mentorship function, working alongside citizen developers and helping them in a visible governed environment. As a result, Low-code also solves the shadow IT problem in a natural and mutually beneficial way.
One of the main challenges of digital transformation is ensuring proper collaboration between IT and business departments. To foster effective collaboration, businesses should focus on the three main factors.
- Common language. The lack of clear communication is the biggest threat to collaboration. IT and business are two different worlds that speak different languages. Therefore, if you want to ensure smooth digital transformation, you must set clear KPIs that will make sense for both IT and business.
- Common goals. Another thing that can make or break smooth transformation is an understanding of common goals. IT and business may have different definitions of success, and it’s important to take into account different perspectives when formulating goals.
- Common ground. The success of collaboration depends not only on communication but also on the appropriate working space that corresponds to the specifics of the task. When dealing with process automation, the best solutions enable you to create applications based on the process itself. This way, the process becomes a dynamic and flexible map of requirements for the application.
Low-code is one of the strongest IT trends of 2021 for a good reason: it offers agility. Basically, all the five major benefits of Low-code are rooted in increased agility. Businesses need to quickly adapt to the changes in the market, and Low-code helps companies quickly react to new customer needs. Besides, Low-code creates opportunities for effective collaboration, improves productivity, and helps companies make sure that all departments are on the same page, while also addressing many other issues.