After recently attending the SMMT Connected event in London last month it was no surprise that the adoption and implementation of digitalization in the automotive industry continues to move at snail's speed. The industry in general is awash with many internal and external challenges.

A  Forrester case study (‘How Robins & Day Applied the Privateer Model for Low–Code Citizen Development') talks about the 30-plus systems that it takes to sell a car. With so many manual processes on top of all the industry challenges it is understandable that the senior leaders at auto dealerships and auto manufacturers are finding it difficult to get time to take a step back and assess what is required to move the needle. Identifying what and how to continually improve is no mean feat but we have done the hard work for you and compiled five key trends that will support the success of your digitalization journey.