What would take you several hours to do manually, you can do in minutes with process automation. Whether you run a small business or an established company, you will benefit significantly from automating manual processes. Business process automation helps you streamline your workflow, reduce costs, increase productivity, and optimise your business processes.
If you’re looking for the right, manual processes to automate, this guide is for you.
Below are core aspects of your business that you can start automating now.
In today’s competitive business world, if you don’t invest in marketing, your chances of success are almost nil.
Unfortunately, many businesses struggle with tedious workflows and huge to-do lists to execute a successful marketing campaign. When done manually, your marketing initiatives take up the lion’s share of your time. This leaves you with almost no time to run your business.
This is where process automation comes in.
Instead of creating your marketing to-do lists manually, automate them. For example, you can spend all morning manually sending text messages to your customer base, or you can use software that sends automated text messages.
With a marketing automation software solution, you can create an automated workflow to send text messages once certain triggers are met. This way, you can send text messages to the right people, at the right time, and at scale – without having to do a single tap on your phone screen.
For example, with a process automation software platform like Comidor, you can create an automated workflow that sends a text message an hour after your customers abandon their virtual shopping cart. The workflow can run 24/7 as long as it’s active. In other words, you can send follow-up text messages to your customers even when you’re asleep or out of the office.
2. Customer Support
Chatbots add so much value to businesses. Not only do they help you answer basic queries from your customers automatically, but they also reduce your manpower requirements.
Instead of hiring 10 customer service representatives, you can hire half the number as your chatbots will reduce your call volume.
Can you imagine how time-consuming and costly it can be to have a real human response to customer inquires? With business process automation, your customer service team can focus on addressing more complex issues.
Basic inquiries, such as your store hours, money-back guarantee, product availability, etc., can be answered automatically by your chatbots.
Don’t leave your HR team with the burden of manually reading through every candidate profile. Free yourself from such manual processes and save your HR a ton of headaches by using a process automation tool.
With people management software, you can sift through countless applicant profiles in minutes – even seconds.
For example, if you’re looking for a certified life coach, you can set your business process automation tool that uses Artificial Intelligence (AI) to search for profiles with the keyword phrase “life coach certification.”
The hiring tool will automatically scan applicants’ profiles and then show you prospects who have a life coach certification. Automated profile scanning reduces the amount of time your company spends pre-screening applicants.
If you run an e-commerce business and you source your products from third-party supplier sites, it will take you countless hours to integrate their products into your e-commerce store.
So, if you’re doing everything manually, it can seem like a nightmare.
Let’s think about this. You need to copy the product photos, the number of products available, the product descriptions, etc. If you do these things manually, all sorts of complications will arise down the line.
On top of that, you have to check with suppliers daily to see if their product is still available. After all, stock availability may have shown “5 stocks available” when you looked at it. But minutes later, it may have all been purchased.
Now imagine how tedious it can get when you are selling hundreds of products. Can you imagine how frustrating it would be to run your business if you had to manually integrate products? With a process automation tool, you can automate every process, from order management to inventory tracking. This way, you save time and energy for running more important business processes.
Why Automating Manual Processes?
There is no doubt that you have numerous advantages when you automate manual processes.
Not only can automating business processes save you time and resources, but it can also relieve your team of the tedious task of completing repetitive and demotivating tasks. Plus, automating manual processes helps reduce risk and increase productivity.
If you are not using leverage business process automation, then it is high time you do so.