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3 Ways to Bust Through a Customer Satisfaction Plateau

Plateaus are beautiful in nature and elicit “oohs” and “aahs” from those who view them.iStock_88975897_LARGE_resized.png

In contrast, plateaus viewed in customer satisfaction bar charts conjure up silence or at best a deep “hmmm” from disappointed executives.

Have you ever been there?

My recent blog for Customer Think explores three ways to bust through a customer satisfaction plateau—and to view plateaus not as roadblocks but as opportunities.

Read more.

The post 3 Ways to Bust Through a Customer Satisfaction Plateau appeared first on Customer Experience Management Blog.

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