Blog Posts Robotic Process Automation (RPA)

25 Examples of Processes For Robotic Process Automation

If asked if it was better to automate processes rather than perform them manually, most would respond with a resounding, “Yes!”

Robotic Process Automation enables organizations to use software robots to complete repetitive, time-consuming work to significantly increase productivity, improve quality and decrease the need for re-work—also usually resulting in improved customer satisfaction.

Additionally, it can provide a retention and employee engagement benefit by freeing up your employees from this sometimes less than satisfying work, and enabling them to focus their time on higher-level, customer-facing and value-added work, further developing their skills and experience.

So now that you’ve decided automation is a good idea, where do you start? What are the types of processes that can be automated?

Here’s a categorized list of 25 examples to get you started:


1. Client profile updates
2. Generating renewal premiums
3. Claims processing
4. Underwriting processes
5. Policy administration and servicing

Financial Services

6. Requests for overdraft protection
7. Exception processing (overrides for high-value customers or low-risk transactions)
8. Statement reconciliation
9.Credit card applications
10. Dispute resolution


11. Patient registration
12.Provider credential verification
13. Member eligibility and billing

Human Resources

14. W4 management
15. Benefits administration
16. Onboarding
17. System access and setup
18. Compliance reporting


19. Change of address processing (can be on multiple systems)
20. Fraudulent account closing
21. Customer complaints processing
22. Data cleansing
23. Straight-through processing of customer orders
24. Order updates
25. Shipping notifications

Robotic Process Automation is well suited for processes that are clearly defined, repeatable and rules based. Based on these criteria, it can help organizations across numerous industries automate the completion of a wide variety of tasks. Learn more and consider how you can get started to help you realize the benefits of robotic process automation today.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples