25 Critical Customer Service statistics for Customer Experience
Blog: Customer Experience Management
The world of Customer Experience is full of hyperbole. What about the measurements, the data that provides the evidence we all feel that the most important thing a business can manage is its customers? Here is a collection of data from many sources.
Useful when you are making the case
You can download this analysis from http://bit.ly/25CustomerStats
Do you have any stats from validated sources to share?
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