10 Tasks for Next Generation Change Agents
Blog: IMA Blog
We’ve been talking a lot about Next Generation Change Management, and why it’s so critical for Change Agents to focus on impact not activity. A good starting point for Agents and their Sponsors is to have an agreed upon definition of implementation roles and responsibilities. Don Harrison, developer of the Accelerating Implementation Methodology (AIM), describes the four roles as a CAST of characters: Champions, Agents, Sponsors and Targets.