process management blog posts

10 Powerful HappyFox Features That Eliminate Massive Ticket Backlogs (And Cut Resolution Time by 60%)

Blog: Customer Service Blog from HappyFox – Improve Customer Service & Experience – Customer Service and Experience Blog by HappyFox

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It starts small. A few tickets from the weekend. Then a system issue generates 15 more. An agent calls in...

The post 10 Powerful HappyFox Features That Eliminate Massive Ticket Backlogs (And Cut Resolution Time by 60%) first appeared on Customer Service Blog from HappyFox – Improve Customer Service & Experience.