PEX Network’s 2013 Deployment Leader of the Year on being a “process evangelist”
Shared vision is the first step to business excellence (plus 3 ways to get those metrics rights)
Process Fun of the Week: It’s a baptism of f*** for one newsreader: Process Fun
The BPM v Case Management Debate – this time it’s in the Cloud
2 ways to make sure you’re getting a return on investment for your benchmarking efforts
7 ideas to cultivate your strengths (not your weaknesses): Lessons From Peter Drucker
Which complaints cause customers to abandon purchases and terminate contracts?
How financial services can use data architecture to share knowledge across the business