RBS’ Sofie Blakstad on why major change programmes fail and other intrigues
5 things process excellence professionals can learn from nurses: Lean for Services
Why the financial services industry requires a new approach to innovation
How process excellence is developing in the Australian finance industry
3 reasons Business Process Management is becoming more important
Why I pay for my own product
Process Interactions in Orchestrations and Choreography
Process Fun of the Week: Make a wish…how strategic planning really happens: Process Fun
Automating Core Processes Can Reduce ‘Little Big Problems’ That Ruin Customer Relationships
BPM Vendors Hint At New Ways To Navigate Complex Work
BPM – Have we been flying upside down?
Looking at the Other Side of the ‘Moon’: The Deming Files
High Pressure PEX: Transforming the patient experience when every second counts
Tackling a hospital bed shortage through process excellence
Process for Setting up a New Podcast
CEO Stefano Butti visiting WebRatio Ecuador: “Latin America is strategic for Model-Driven Web development”
Will NFC and mobile payments revolutionise customer brand loyalty?
Design of Experiments – underutilized and unloved?
Is your company experiencing “change overload”? Three dials you need to know: Street Smarts for Change Management
8 process fundamentals (and how they can help you assess your business process maturity)
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