Future of Retail: Applying 2019 Business Insights (BI) Predictions to Retail
Blog: Forrester BPM Center of Excellence
To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series: “Applying 2019 Predictions to Retail.” Last week, we spoke to Emily Collins about how loyalty trends will affect retailers this year. This week, Claudia interviewed Jennifer Belissent, Ph.D. and Principal Analyst on Forrester’s Consumer […]
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