Change Management and Operational Excellence: A Great Solution Poorly Implemented Won’t Produce Sustained Adoption
Blog: IMA Blog
One of the most significant stumbling blocks that business process re-engineering initiatives encounter is in the deployment phase of the process improvement process. There is logic and data to suggest that although statistical analyses can improve organizational effectiveness, reduce unnecessary activities, increase productivity, and reduce costs, no process improvement or culture change will occur unless solutions can be implemented through to utilization and Return on Investment.
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